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Frequently Asked Questions

1. Can I buy the photos that appear in the gallery?

All photos from our gallery can be ordered as prints. Available as acrylic, board, canvas and paper prints, with matching frames also available. More information at: Buy photos

2. Can I buy the photos in digital form?

No, photos can only be ordered as printed products.

3. Do I need to allow cookies to use the site?

No, the website https://siebenbuergen-fotos.de uses cookies only for anonymous statistics via Google Analytics. You can alternatively opt out using a Google browser plugin. Disable Google Analytics

4. What payment methods are available?

We offer all common payment methods so you can pay with your preferred option: advance payment, direct debit, credit card, PayPal and instant bank transfer.
Payment methods

5. How will I know when my payment has been received?

As soon as we receive your payment, you will be notified by email and your order will be released for production.

6. Can I send the photo directly to a recipient as a gift?

Of course, no problem at all. Simply enter an alternative delivery address in your personal details and we will ship the package directly to the desired recipient. The invoice will be made out in your name and sent to you by email.

7. Are prices shown including VAT?

All our prices include VAT for orders within the European Union. Orders outside the EU are subject to the applicable tax and customs regulations.

8. Will my personal data be passed on to third parties?

The security of your data is our top priority. FineArtPrint.de does not pass on any data to third parties. Your data is used exclusively for processing your orders and for contact by FineArtPrint.de.

9. Is the package insured and what happens in the event of transport damage?

Every order is carefully packaged and fully insured against transport damage. To replace your image in case of damage, please either refuse the package if the packaging is damaged, or ask the driver to confirm you are accepting it under reservation.

10. What are the shipping costs?

If you buy multiple photos, you only pay shipping once (for the largest item). Shipping costs depend on the size of the print you have ordered.

11. How long does delivery take?

After receiving your payment, your prints will be produced and dispatched within 10 days as a rule. We ask for your understanding that delivery times may be longer during public holidays.

12. How are the artworks packaged?

It is very important to us that your artwork arrives undamaged. Every order is individually packaged — we do not use standard packaging, guaranteeing a perfectly fitting package for every order.